Citizen’s Charter

VISION

Our vision is a resilient foreign service for a strong Philippines.

MISSION

Our mission is to promote Philippine interests in the global community.

SERVICE PLEDGE

We shall continually uphold the principles of good governance, improve our quality management system, and adhere to the highest standards of professionalism.

Passport Services

Total Processing Time: 15 to 18 minutes

Notarial Services

Total Processing Time: (processing) 10 minutes, (releasing) 3 minutes

Visa Issuance

Total Processing Time: (processing) 20 minutes, (releasing) 3 minutes

Re-acquisition of Philippine Citizenship

Total Processing Time: (processing) 15 minutes, (oath-taking) 9 minutes

Consularization of NBI Clearance Application

Total Processing Time: 21 minutes

Civil Registry

Total Processing Time: 20 minutes